裡文斯通莫西奧阿圖尼亞麗笙布飯店(Radisson Blu Mosi Oa Tunya Livingstone Resort)

令人驚奇的經歷

喜歡我們在這裡的住宿，這個地方是新的（2023 年 1 月），人們很可愛，提供優質的服務。有很多適合兒童的活動，他們幫忙叫計程車去瀑布。工作人員是新來的，但很熱心，水療中心很棒，游泳池很棒，缺少的星星是食物，有很多，但質量不是很好，烘焙食品很重，西餐低於標準，贊比亞食物很好，所以堅持下去。客房服務令人沮喪緩慢而且味道不好。喜歡我們的住宿，所以肯定會回來，只是希望菜單能改變一下😁

喜歡這裡的住宿、場地、迷你高爾夫球場——絕對令人驚嘆。人們非常友好。服務不僅慢而且很差。在有多個服務器的餐廳提出了多個請求，但從未得到我們的食物。要求一輛高爾夫球車帶我們從房間到接待處辦理退房手續，最後我們步行去，因為沒有人出現，我們就錯過了去機場的車。在前往接待處的路上，我們看到一輛高爾夫球車載著沒有行李的人到接待處一半的距離，但沒有人主動提供幫助，當我們到達接待處時，有多輛高爾夫球車和工作人員只是站在周圍......非常令人沮喪。

這是一個設計精美的度假村，位於國家野生動物園內。場地很漂亮，有很多可以坐下來放鬆的地方。晚上有一艘度假船在贊比西河上欣賞日落。自助晚餐和早餐都很棒。每個人都能找到適合自己的東西。工作人員很熱情，非常友好和熱情。 Genevieve 尤其是非常周到，確保我有新鮮製作的薑茶來幫助我克服感冒，這樣我就可以繼續享受我的假期。那茶太棒了，以至於它成為我住宿期間每天都會去的地方。我將來一定會回到莫西奧圖亞麗笙酒店。

雖然度假村絕對令人驚嘆和美麗，但管理人員的工作方式絕對不專業。我透過 ******** 支付了住宿費，當我到達那裡時，他們要求我提供信用卡，這是標準的，他們向我收取了兩次費用。已經快七週了，我幾乎沒有得到管理階層的回應。我還沒有收到額外收費的費用，並且必須等待兩週才能有人回覆。如果您決定留在那裡，請確保檢查他們不會向您重複收費，因為您很可能不會從如此不專業且反應遲鈍的管理人員那裡收到退款。我永遠不會再待在這裡只是因為他們在這種情況下對待我的方式。

The grounds and accommodation were fantastic - Modern, clean and a comfortable bed/suite. Staff were very friendly and helpful Only downsides that took the edge off giving it the best rating were the air con didn't seem very powerful(thick blankets too for such a hot country!) - the side sockets by the bed weren't working and I had to unplug the kettle other side of the room. Also, in the restaurant I had a steak which was a bit chewy(cooked medium) and had gristle- I didn't want to make a fuss as the service was so good it felt it would be a shame but having visited from South Africa, maybe I was spoilt there

This was an absolute fabulous hotel and I would highly recommend it to anyone visiting Victoria Falls. I had stayed in one of the worst hotels of my life the night I arrived and it was likely to have ruined a once in a lifetime trip. Checking into the Raddisson Blu saved this for me. Just everything was marvellous. The place was spotless; rooms very comfortable with crisp white linen; food tremendous and the staff warm and helpful. The outdoor swimming pool area is stunning and overlooks the river. Thank you to all at Raddison Blu Livingsone.

下一級！優質的服務！非常有誠意！強烈推薦！

This was gorgeous brand new property! Comfortable beds and excellent pillows. Great service and staff and good food.